Privacy Policy
Last Updated: 1 August 2026
1. Introduction
Construction Skills Academy Limited (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, enquire about our courses, or participate in training provided by us.
We process personal information in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
The organisation responsible for your personal information is:
Construction Skills Academy Limited
Address:
82 Footscray Road, London, England, SE9 2SU
Email:
info@constructionskills.co.uk
Telephone:
020 3576 5437
3. Information We Collect
We may collect personal information when you:
- contact us by email, telephone or through our website contact form;
- enquire about our training courses;
- book or attend a training course;
- communicate with us before or after your training;
- visit our training premises.
The information we collect may include:
- Name
- Email address
- Telephone number
- Address details where required
- Company/employer details where applicable
- Course booking information
- Training records and attendance information
- Certification information where required
- Any other information you provide when contacting us
We may also collect CCTV footage when you visit our training centre for security and safety purposes.
4. Course Bookings Through Third Parties
Some of our courses can be booked online through our third-party booking provider, Baluu.
When you choose to book a course online, you will be directed to Baluu’s platform where bookings and payments are managed separately.
Any personal information submitted through Baluu is processed in accordance with Baluu’s own privacy policy and terms.
Where necessary, Construction Skills Academy Limited may access booking information through the Baluu portal to:
- manage your course booking;
- prepare for your attendance;
- deliver training services;
- maintain training records;
- provide customer support.
5. How We Use Your Information
We use your personal information to:
- respond to enquiries and requests;
- provide information about our courses;
- manage course bookings and attendance;
- deliver training services;
- maintain certification and training records;
- communicate with you regarding your course;
- meet legal and regulatory requirements;
- improve our services and website.
We do not sell, rent or trade your personal information to third parties.
6. Lawful Basis for Processing
Under UK GDPR, we process your personal information where:
- it is necessary to provide services you have requested;
- you have given consent, where consent is required;
- we need to comply with legal or regulatory obligations;
- it is necessary for our legitimate business interests, such as improving our services and managing our operations.
7. Sharing Your Information
We may share personal information with trusted third parties where necessary to provide our services, including:
- booking and course management providers;
- certification or accreditation organisations;
- regulatory bodies where required;
- professional advisers or service providers supporting our business operations.
We only share information where necessary and take reasonable steps to ensure your information is handled securely.
Our training courses may involve certification or recognition through organisations such as City & Guilds and the Gas Safe Register where applicable.
8. Data Retention
We keep personal information only for as long as necessary for the purposes it was collected, including meeting legal, accounting, certification and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
9. Cookies
Our website uses cookies and similar technologies to improve website functionality, analyse website usage and help us understand how visitors interact with our website.
For more information about the cookies we use and how you can manage your preferences, please see our Cookie Policy.
10. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- unauthorised access;
- accidental loss;
- misuse;
- alteration or disclosure.
However, no method of transmitting information over the internet can be guaranteed to be completely secure.
11. CCTV
Our training centre uses CCTV for security, safety and operational purposes.
CCTV footage may be recorded when you visit our premises and will only be accessed where necessary for legitimate purposes, including security, safety investigations or legal requirements.
12. Your Data Protection Rights
Under UK GDPR, you may have rights including:
- requesting access to your personal information;
- requesting correction of inaccurate information;
- requesting deletion of your information where applicable;
- objecting to certain processing activities;
- requesting restriction of processing;
- withdrawing consent where processing is based on consent.
To exercise your rights, please contact us using the details below.
13. Complaints
If you believe your personal information has not been handled correctly, please contact us first so we can try to resolve your concern.
You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.
14. Links to Other Websites
Our website may contain links to third-party websites, including booking platforms and social media websites.
We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies before submitting personal information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or business practices.
Any updates will be published on this page with the revised date.
16. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Construction Skills Academy Limited
82 Footscray Road
London, England
SE9 2SU
Email: info@constructionskills.co.uk
Telephone: 020 3576 5437